Privacy policy.
Last Updated: 2nd July 2024
Introduction
Next Step Home Buyers (a trading name of Fletcher Property Solutions Ltd) ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information about you when you visit our website, interact with our social media pages, and use our property sourcing services.
1. Information We Collect
We may collect and process the following data about you:
Personal Identification Information: Name, email address, phone number, address, and other contact details.
Financial Information: Bank account details and payment information.
Property Information: Details about properties you own, are interested in buying, or have sold.
Usage Data: Information about how you use our website, including your IP address, browser type, and browsing history.
Marketing and Communication Data: Preferences in receiving marketing from us and your communication preferences.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Our Services: To source property investment opportunities, facilitate transactions, and provide support.
To Improve Our Services: To enhance our website, services, and user experience.
To Communicate With You: To send updates, newsletters, and marketing materials (if you have opted in).
To Comply With Legal Obligations: To fulfill our legal, regulatory, and compliance obligations, including anti-money laundering checks.
3. Legal Basis for Processing
We rely on the following legal grounds to process your personal data:
Contractual Necessity: To perform the contract we have with you.
Legal Obligation: To comply with legal requirements.
Legitimate Interests: To operate and improve our business and services.
Consent: For specific purposes where you have given your consent (e.g., marketing communications).
4. Sharing Your Information
We may share your personal information with:
Service Providers: Third-party vendors who provide services on our behalf.
Legal and Regulatory Authorities: To comply with legal and regulatory obligations.
Business Transfers: In connection with any merger, sale, or transfer of our business.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based service can be completely secure, and we cannot guarantee the absolute security of your data.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Rights
You have the following rights regarding your personal data:
Access: To request access to your personal information.
Correction: To request correction of inaccurate or incomplete information.
Deletion: To request deletion of your personal information.
Restriction: To request the restriction of processing your personal information.
Objection: To object to the processing of your personal information.
Data Portability: To request the transfer of your personal information to another party.
To exercise these rights, please contact us at [your contact information].
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. For more information about the cookies we use and how to manage them, please see our Cookie Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Next Step Home Buyers
info@nextstephomebuyers.co.uk
0141 374 0571